Returns  
If you are unhappy with your Product for any reason, you will have 60 days from the purchase to return the Product and get a refund. You can return any Product (as defined below) you bought from zencortexhq.com, subject to the following conditions:

Return authorization must be applied for and granted within 60 days of purchase. You must contact us at support@zencortexhq.com to send an RMA and get one.

Your return authorization number will need to be sent along with your Product.
: After getting an RMA, send it back and email us with the RMA and tracking# to help us follow up on it. You'll have to pay for shipping.

Return the Product to the address emailed for a refund of all costs within 14 days of receiving the RMA.

The returned Product (s) must be in its original physical packaging (not damaged/broken). You must send all the accessories you got with your purchase back with your return.

To simplify things, ZenCortex's return address is 19655 E 35th Dr #100, Aurora, CO 80011, USA.

Non-returnable items:  
Gift cards  

Downloadable software products  

Some personal care products or medications.

We need a receipt or purchase note to process your return.

Don't return it to the manufacturer.

: In some instances, partial refunds will be provided (where possible)
Prettier book CD, DVD, VHS recorder, software, computer game, cassette tape or ripped vinyl record.

Any damaged, missing or defective object is not our fault.

Anything returned more than 60 days after the purchase date.

Refunds (if applicable).  
We will email you after we have received and checked your return to inform you that we have received it. You will also be notified when your refund is accepted or declined.

After you are approved, your refund will be issued, and a credit will be credited to your credit card or original payment. This will be done within a few days.

Refunds late or non-existent (if any)
For a refund, if you still have not seen it, double-check your bank account. Call your credit card company; sometimes, it takes time to refund.

Next, contact your bank. Sometimes, a refund can take a while to appear on the site. If you've already done all of this and still haven't received your refund, reach out to us at support@zencortexhq.com

Sale items (if applicable).  
Only regular-priced items are eligible for return; sale items are not.

Exchanges (if applicable)  
We replace it only if it is defective or damaged. If you want to return it for another similar product, please email us at support@zencortexhq.com. If you wish to exchange the Product, we will provide you with additional information about where to return it. Note that we cannot accept returns past 60 days from delivery.

Gifts  
You would get a gift credit for your return. This is if it was identified as a gift when you bought and delivered it directly. You will receive a gift certificate when the Product is returned.

If it wasn't marked as a gift when purchased or the gift giver sent the order to themselves so they could give it to you later, we'll refund the gift giver, and he'll know about your return.

Still not sure how to return? Contact customer service at support@zencortexhq.com
Contact:
Product Email Support: support@ZenCortexhq.com
Product Phone Support: +1-877-908-5398
Order Email Support: support@ZenCortexhq.com
Order Phone Support: +1-877-908-5398